Unfortunately, we are unable to offer returns/exchanges on items for change of mind or incorrect sizing. Please check our sizing guides before purchasing. If your child is between sizes, we always recommend sizing up to ensure the item will fit. Please email us or dm us on instagram if you need any assistance with sizing.
If an item has arrived faulty, please email us - firstname.lastname@example.org
Unfortunately we can not be held responsible for orders lost in transit by postal services. If you are concerned your package has been lost in transit, feel free to contact us and we will do all we can to chase it up, however it is ultimately out of our control. Please also be aware there are currently significant postage delays with covid related delays and busy periods.